Doing Business in Angola

There are many challenges associated with doing business in Angola, including a lack of infrastructure, bureaucracy, high costs and limited human resources. Nevertheless, with its rich natural resources, a growing economy and infrastructure-development projects, many opportunities exist for expats seeking to do business in this African country.

The oil and gas sectors still dominate the Angolan business world, but the government is keen to diversify the economy. Sectors such as education and training, construction, financial services, and agriculture are also growing rapidly and providing opportunities for expats.

Fast facts

Business hours

Monday to Friday from 8am to 5pm, with a lunch break of about an hour.

Business language

Portuguese is the official language in Angola, but English is usually understood at the senior management level in the oil and gas industry.

Dress

Business attire is typically fairly casual. Due to the hot climate, suits and dresses are usually lightweight but smart.

Gifts

Gifts are generally not expected but are welcomed. They're usually opened immediately.

Greeting

A handshake is the most common greeting between both men and women. Greetings are important in Angolan culture, and it’s usual to inquire about the other person’s family or general wellbeing. Elders should be greeted first.

Gender equality

Although women share equal rights with men, Angola remains a largely patriarchal society, and few women occupy senior executive posts.

Business culture in Angola

If you’re moving to Angola for business, you're likely to find that the business culture differs significantly from that of Western societies. New arrivals will need to adapt to these nuances if they want to be successful in the Angolan market.

Hierarchy

Angola’s business culture is formal, and business structures are hierarchical. Status is key in Angolan society, and decision-making typically lies with the most senior person in a company. That said, final decisions are often made after consultations with subordinates. This can be a slow process, as all options are carefully weighed. It's important to be patient.

Building trust

Angolans prefer to do business with people they know and trust. You should take the time to get to know your Angolan counterparts and build trust with business associates at all levels.

Communication

Portuguese is the primary language in Angola, so it’s useful to learn a few relevant key phrases. Although most senior executives in the oil and gas industry speak English, associates at lower levels may not.

Titles and greetings are critical, and introductions are initially formal and marked by handshakes. Personal space isn’t a major consideration for Angolans, so people often stand close to one another when conversing.

Punctuality

Time is flexible in Angola, and although you should arrive on time for meetings, your Angolan counterparts won’t always do the same – it’s not unusual for a meeting to start late and be interrupted several times. You should be patient and not show disapproval or irritation if this occurs.

Dos and don’ts of business in Angola

• Do greet Angolan counterparts properly; elders should be greeted first
• Do get to know Angolan associates, as building trust is essential
• Don’t assume that Angolan business associates will understand English. An interpreter may be necessary for meetings
• Do arrive on time for meetings, but don’t expect that local associates will do the same
• Don’t rush business in Angola. Expect that business decisions will take time.